Contact
Our online Skins Experts are available to provide you with expert advice live, tell you about our sophisticated products, or answer other questions. The team is available weekdays between 09:00 and 19:00, Saturdays between 10:00 and 17:00 and Sundays between 12:00 and 16:00.
Phone number:
+31 (0)20 740 3222
+31 (0)20 740 3222
Live chat:
click on 'live chat' at the bottom right of the screen
click on 'live chat' at the bottom right of the screen
E-mail:
[email protected]
[email protected]
Meet our Online Skins Experts
It is important to us that you receive the same signature Skins service in the e-boutique as in the physical boutiques. Our passionate team of Online Skins Experts is therefore at your service every day, ready to answer all your questions and provide you with personal advice and expert tips. With their exceptional product knowledge and expertise, they know how to surprise you and make sure you and your needs are at the centre of attention.
Mark
Senior Customer Experience Specialist
Noa
Senior Customer Experience Specialist
Amal
Customer Experience Specialist
Linda
Customer Experience Specialist
Loys
Customer Experience Specialist
Kim
Customer Experience Specialist
Dana
Customer Experience Specialist
Aniek
CX manager
Headquarters
Our office in Amstelveen has the following address: Pletterij 3 1185 ZK AmstelveenSkins Cosmetics B.V. trading as Skins Chamber of Commerce number: 34126773 VAT number: NL812550900B01
Readhereour house rules.
Questions
Skins strives to provide the best possible service. In the unlikely event of any uncertainties, please contact us using the options above. Please state your name, address, place of residence and order number so that we can help you as best we can. We will do our best to answer your question as quickly as possible, in any case within 2 working days. It is possible to contact us by post, the address for this is:Skins Attn: Customer Experience Pletterij 3-5 1185 ZK Amstelveen
You can also fill in the contact form on this page to get in touch with our Customer Experience team. If you have a complaint about our products or service, you can also contact us via the contact form.
Not satisfied with the handling of your complaint? Then you can submit it to the Thuiswinkel Disputes Committee, Postbus 90600, 2509 LP in The Hague. It is also possible to submit your complaint to the Dispute Commission via the European ODR Platform.
Contact